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City Contact Information

Our office hours are 8:00 A.M. to 5:00 P.M. Monday through Friday.

If you have any questions or comments about the City of Norman's services, please contact us using the ways below. Please Note:  The City's social media platforms are not monitored 24/7. The quickest way for us to respond to your concern is for you to use the forms of contact listed here.

Action Center - The Action Center serves as a central point of contact for you when you have a concern that the City can address.

Action Center Online Form

More Action Center Information

General Information

405-366-5389 FAX
PO Box 370, Norman, OK 73070

After Hours and Weekend Contacts

  • Emergencies (police/fire/medical)  911
  • Non-emergency police concerns   405-321-1444
  • Emergencies (water, sewer, and other non-police)  405-321-1600 (follow automated menu to Police Dispatch)
Voicemail and email are not monitored after hours and weekends. If you choose one of these ways to contact us, your concern or question will be received the next business day.

Utility Billing/Customer Service


In case of emergency that involves water or sewer

Call the Line Maintenance Division at 405-329-0703, Monday through Friday, 8 a.m. to 5 p.m.

After hours and weekends, call 405-321-1600 and follow the automated menu to Police Dispatch.

Website Questions or Feedback

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