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Benefits Specialist

High School diploma with a minimum of two years of related employee benefits administration experience.  Bachelor’s degree preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities.  Must possess a valid state driver’s license and satisfactory motor vehicle record. Knowledge of comprehensive employee benefits programs; benefits contract language; principles and practices of employee benefits administration. To view complete job announcement, click on job title. For your convenience we have attached the application and supporting documents below, please print all documents and return to our office in person or mail to: Human Resources, 201 West Gray Bldg C, Norman, OK 73069

Posting Information
Department: 
Human Resources
Location: 
201-C West Gray
Shift: 
8:00 a.m. to 5:00 p.m., Monday through Friday Overtime and irregular hours as required for special projects, etc.
Salary: 
$50,962 - $64,483 annually (DOQ)
Date Posted: 
Thu, 06/06/2019 - 10:30am
Job Description
Duties: 
Administers and maintains various group benefit programs (health, dental, vision, life, long-term disability, wellness, etc.); provides customer service support to internal and external customers; serves as the primary contact for employee benefit inquiries. Assists employees with benefit claim issues, life event changes, and plan changes; ensures quick, equitable and courteous resolutions. Maintains contact in person, and by phone or mail with employees, insurance companies, beneficiaries, hospitals, physicians, etc. Administers the employee Wellness Program, monitors participation, and takes full ownership of event logistics, timetables, communications, and other deliverables; coordinates on-site workshops, flu shots, and other wellness related services. Oversees the open enrollment processes including the coordination and distribution of materials, facilitation of presentations, and arrangements of on-site representation by providers; ensures changes are made to all benefit materials, deadlines are met, etc. Develops communication tools to enhance understanding of the City's benefits package; communicates important need ¬to¬ know information using appropriate mediums such as newsletters, email, memos, and flyers; maintains and updates benefit summary document used in orientation and recruiting; interprets insurance carrier contracts. Organizes and conducts orientation meetings for new employees involving the detailed explanation of benefits and the completion of required paperwork. Drafts correspondence to employees, dependents, retirees, providers, and carriers; assists employees, dependents, and retirees in the completion of various benefit forms. Organizes and facilitates employee health benefit committee charged with researching and recommending health benefits. Serves as primary contact for consultants, plan vendors, and third-party administrators; coordinates transfer of data to external contacts for services, premiums, and plan administration, resolves conflicts with benefit providers for the purpose of verifying eligibility, conveying information, and processing claims. Ensures compliance with applicable government regulations and timeliness and accuracy of required reporting and fees. Processes enrollments, terminations, changes, beneficiaries, accident and death claims, etc.; oversees maintenance of employee benefits files, maintains group benefits database, updates employee payroll records, and reviews and balances payroll reports for accuracy of employee deductions. Reviews utilization reports and schedules training sessions. Maintains plan documents, summary plan descriptions, vendor agreements, and contract and other documents related to plan administration. Analyzes existing benefit policies and prevailing practices and evaluates available services, coverage, and options. Investigates new benefits programs and monitors regulatory compliance with benefit related state and federal laws, as well as provides analytical and technical support in the delivery of the benefit programs. Serves as staff support for various special projects, and/or events. Performs other related work as required.
Working Conditions: 
Work is normally performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Other duties performed in off-site locations may include exposures to dirt and dust and/or disagreeable sights and odors.
Job Requirements
Education and Experience: 
High School diploma with a minimum of two years of related employee benefits administration experience. Bachelor’s degree preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities.
Knowledge: 
Knowledge of comprehensive employee benefits programs; benefits contract language; principles and practices of employee benefits administration; applicable state, federal and local laws, rules, and regulations; and modern policies and practices of public personnel administration. Computer proficiency and technical aptitude with the ability to use Microsoft Office software applications including Word, Excel, and PowerPoint. Experience with benefits databases.
Skills: 
Skills in record keeping, report preparation, filing methods and records management techniques; producing documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar; and interpreting a variety of computer generated reports. Ability to maintain highly confidential and sensitive information. Proven ability to work effectively in a team environment. Ability to cross-train with and support or fill in for other team members. Ability to communicate orally with customers, clients, or the public in face-to-face, one-on-one or group settings and by using the telephone; give effective large group presentations; and explain complex programs in simple, non-technical language. Ability to use tact, discretion, initiative, and independent judgment within established guidelines; and analyze and resolve administrative situations and problems. Ability to manage several complex projects simultaneously, organize work, set priorities, meet critical deadlines, and follow up assignments with a minimum of direction. Ability to effectively interact with employees, City officials, labor unions, and vendors. Ability to perform mathematical calculations; integrate and interpret data from various sources; and understand and follow oral and written instructions. Ability to be punctual and timely in meeting all requirements of performance.
License and/or Certification: 
Must possess a valid state driver’s license and satisfactory motor vehicle record.
Mental & Physical: 
Must frequently sit, stand, walk, talk and hear; use hands to handle objects and reach with hands and arms; and lift and carry light objects (less than 25 lb.). The incumbent must also stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close, color and distance vision. Mental/visual capabilities are required due to sustained periods of concentration, working under pressure of deadlines, and continual interruptions in concentration from employees requiring assistance. Ability to maintain regular, predictable and punctual attendance.
Additional Information: 

Selected applicant must pass background investigation and drug
screen.