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Utility Pay Online

***The City of Norman will not be turning off water during the City's State of Emergency for COVID-19. If you are having difficulty paying please contact the Utility Customer Service at 405-366-5320***

Welcome to the City of Norman

Online Payment Service

Click Here To Pay Online


This service allows you to make a one time payment online.

To make a payment online, you will need the account number from your water bill. Your account number will be located in the top left portion of your bill. 

Note: When entering your information, please be sure to enter the account number including the dash. (123456-123456) 

Payment Options

Payments will not post for 24 - 48 hours.  If you are in a possible cutoff situation please call (405)217-7739.

At this time we are accepting payments with Visa, MasterCard, or eCheck online.

PLEASE NOTE: A convenience fee of $3.00 is applied to all credit and debit card payments when paying through the telephone or internet.

A convenience fee of 45 cents is applied to all eCheck payments when paying online. NOTICE:There will be a $25 charge to your City of Norman account for each returned item.

Cash or check payments must be made through the drive-thru or at the customer service counter. As always, you can still make your payments by check through the mail.

Other Payment Options

You may still visit our office at City Hall, located at 201-C West Gray. Parking is available on the east side of the building. Our business hours are 8 a.m. to 5 p.m., Monday through Friday. You can also take advantage of our drive-thru service located on the west side of the building (behind the library) during this same time period or use the night deposit if this time is not convenient for you. Both are accessible from the Daws St. entrance.

You can also pay by telephone by calling our automated customer service number 405-366-5320. Using this method you can check your balance as well as make a payment on your account.

If you don't want to worry about "due dates" then you can also sign up for automatic bank drafts and your account will be paid automatically on the date the payment is due.

Third Party Payment Options

If you use a third party on-line check service, please enter your account number "Exactly" as shown on your bill, with the DASH ("-") included. Account numbers without the DASH ("-") can delay the processing of your payment.

Many financial institutions offer bill payment services. If you use one of these serverices, be aware that the bank may be generating a check and mailing it rather than transferring funds electronically, so please allow adequate time to avoide making a late payment.